privacy Policy
Privacy Policy
At FlyEx BD, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our services.
By using FlyEx BD’s services or interacting with our website, you consent to the data practices described in this policy.
1. Information We Collect
a. Information You Provide Directly:
- Name, address, email address, and phone number
- Shipment details (package content, value, destination)
- Payment information
- Information shared via customer support
b. Automatically Collected Information:
- IP address, browser type, and device information
- Pages visited and browsing behavior (cookies)
- Shipment tracking data (location and delivery status)
c. Information from Third Parties:
- Address verification services
- Payment processors and partners
2. How We Use Your Information
- Provide and improve courier services
- Process shipments and payments
- Communicate shipment updates and support
- Enhance security and prevent fraud
- Personalize user experience and offers
3. Sharing Your Information
- Service Providers: Payment, shipping, IT support
- Legal Authorities: When required by law
- Business Transfers: During mergers or acquisitions
We do not sell your personal information.
4. Data Security
We implement physical, technical, and administrative safeguards to protect your data. However, no system can guarantee complete security.
5. Your Rights & Choices
- Access & Correction: Request updates via email
- Opt-Out: Unsubscribe from marketing emails
- Data Deletion: Request removal (subject to legal limits)
Contact: info@flyexbd.com
6. Cookies & Tracking
We use cookies to improve functionality and user experience. You can manage cookies through your browser settings.
7. Children’s Privacy
We do not knowingly collect data from individuals under 13 years of age.
8. International Data Transfers
Your data may be transferred internationally to complete shipment services, with proper protection measures in place.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised date.
10. Contact Us
For any questions, please contact us:
🌐 Contact Page
📧 info@flyexbd.com
FlyEx BD is dedicated to protecting your privacy and ensuring your data is handled securely. By using our services, you agree to this policy.